TERMS AND CONDITIONS

1. PARTIES & ACCEPTANCE OF TERMS OF USE

The terms of use detailed herein and any other rules posted on our website www.willownewry.com (“Website”) (collectively “T&C”) govern the relationship between you (the “Customer”) and Cara Heaney trading as Willow Designer Dress Hire (“Willow”) in respect of the hire and sale of products (the “Service”).

By using the Service you are agreeing to be bound by the T&C and any modifications that may be made to T&C from time to time.

2. MODIFICATIONS 

Willow reserves the right to change the T&C at any time and in any manner at its discretion and any such modifications shall be posted on the Website and effective thereon.

3. ELIGIBILITY OF THE CUSTOMER

The Customer must be:

(a) Legally capable of entering into binding contracts, and

(b) At least eighteen years old.

4. HIRE PERIOD

The cost to hire any item (generically a “Dress”) shall be stated on the website (“Hire Cost”) and is for a four-day period to include the day of collection and the day of return by the Customer of the Dress (“Hire Period”).

The Customer shall be informed of the full retail price of the Dress at the point of hire.

5. LATE RETURNS

If the Customer returns the Dress outside the Hire Period unless otherwise agreed between Willow and the Customer, the Customer will be charged a late fee of £10.00 per day for the first five days the Hire Period is exceeded.

If the Dress has not been returned after five days of the Hire Period, the Customer shall pay the full retail price of the Dress.

6. DEPOSIT 

The Customer will authorise charge of £40 to a credit card or pay cash or bank transfer as a deposit, fully refundable on return of the Dress in compliance with the T&C.

7. PAYMENT

The Customer must provide accurate, complete and current credit card information authorized for use by the Customer.

The Customer by presenting a credit card at commencement of the Hire Period, authorizes Willow to charge the Hire Cost and any credit card fees and any other charges to include but not limited to charges pursuant to clause 5 and 8 incurred in connection with the Service.

If Willow does not receive payment from the Customer’s credit card provider or if the credit card expires or is rejected, the Customer shall pay all amounts due upon demand.

The Customer is responsible for any and all fees charged to their credit card and agrees to notify Willow of any billing problems or discrepancies within 90 days of appearing on the Customer’s credit card statement. If the Customer does not notify Willow within 90 days, the Customer agrees to waive the right to dispute such problems of discrepancies.

8. DAMAGE and ALTERATION

If a Dress is returned in a damaged or dirty or stained condition that exceeds normal wear and tear, as determined by Willow in its sole discretion, the Customer agrees that Willow may also in its sole discretion charge the Customer for the cost of repair and retains the right to charge the full retail price of the Dress if ruined beyond repair.

The Customer must not alter or dry clean or make any additions to the Dress or in any other manner interfere with the Dress.  If the Customer does so, Willow reserves the right to charge the repair cost or full retail price of the Dress.

The Customer is responsible for loss or damage to the Dress such as theft, fire, severe stains and any other causes. If the Dress is sustains any such loss or damage, the Customer shall pay the full retail price.

The Customer must notify Willow of any damage to the Dress that occurs during Hire Period.

9. JURISDICTION

The parties irrevocably agree that the courts of Northern Ireland shall have exclusive jurisdiction to hear and decide any suit, action or proceedings and/or settle any disputes which may arise out of or in connection with the T&C or its formation or validity and the laws of Northern Ireland shall apply.

10. SEVERABILITY 

In the event any provision or part of the T&C is found to be invalid or unenforceable, only that particular provision or part so found and not the entire T&C will be inoperative.